To complete your order, please use one of the options below and send a screenshot of your receipt along with your Order ID to our WhatsApp number.
Option 1: MTN Mobile Money (Momo) Number: 675271800 Name: Agbor boris Ojongetik
Option 2: PayPal Email: etshaven@gmail.com
WhatsApp for Receipt:+237675271800
Your order will be processed as soon as payment is confirmed. Thank you!
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MARKETPLACE POLICY (INFORMATIONS, REFUND AND DELIVERY)
Order & Delivery: Fill in accurate contact details before checkout. Cameroon nationwide delivery. Outside Cameroon, contact seller for shipping cost.
Refund Policy: Refunds within 7 days for unused items in original condition. Contact support with Order ID. Shipping fees non-refundable. No refunds on custom/digital products.
Payment: Pay via Mobile Money or orange money by sellers instructions. Orders ship after payment confirmation.
Customer Protection: If product arrives damaged/lost, contact support within 48 hours, please always leave a direct rating/review of your experience with the seller.
Seller Protection: Fraudulent claims or false info = no refund, possible account restriction.
Order Cancellation: Cancel within 24 hours of order. After 24 hours, contact support for assistance.
Payment gateway: To ensure your credit cards and all other forms of payments are secured we use a payment gateway Fapshi so every transaction on the marketplace can not be seen by both Havengroup and the sellers. Your payments are secured by the payment gateway.
Delivery Time: All vendors on haven group marketplace have an engagement to deliver their products nationwide within 24hours of recieveing customer payment.
Trusted Vendors: We encourage all buyers to get their products and services from vendors with a verified badge as these vendors have meet all havengroup strict requirements and can be trusted for timely delivery.
Support: For help, shipping abroad, or special requests: etshaven@gmail.com or WhatsApp +237675271800.